Wholesale Information

Are you a boutique, subscription service, salon, wellness center, health and beauty store/market, online/retail location, or grocery store owner or manager? Perfect! All of our products are made with the best natural and organic ingredients, are vegan, and are Leaping Bunny certified. We love building long-term partnerships with our wholesale clients!

 

To become a wholesale vendor, please email support@tropicgalnaturals.com and provide the following information:

 

  • First and last name
  • Best contact email
  • Brand name and website
  • TAX ID NUMBER
  • Phone number for vendors outside of the USA
  • Full shipping address

 

Please make sure to include all the necessary information to become a wholesale client in your email, and we will respond within 24 hours.

Frequently Asked Questions:

 

SHELF LIFE

 

  • We recommend a shelf life of 6-8 months for our products. Please store them out of sunlight and in a cool environment.

 

LEAD TIME

 

  • To ensure we have everything ready to fulfill your order, please place your order via email at least 2 weeks before you need it. Most orders get shipped out much sooner than this.

 

MINIMUM ORDER

 

  • You must order at least 10 of any product.

 

SHIPPING

 

  • Customers are responsible for shipping charges. Once we fulfill your order, we will email you an invoice for the shipping cost that must be paid before shipment. For USA orders, we use USPS Priority Mail and/or UPS. For international orders, we use UPS International Worldwide Saver.

 

PAYMENT METHODS

 

  • We accept PayPal, Visa, Mastercard, American Express, and Discover. Once you place your order via email, we will send you an invoice via QuickBooks, and payment must be made before production starts.

 

TURNAROUND TIMES

 

  • Orders are typically completed in 5-7 days after they are placed.

 

EXCHANGES

 

  • We only offer exchanges if your products arrive damaged during transit. If damage occurs, please contact support@tropicgalnaturals.com with a description and pictures within 24 hours of delivery.

 

RETURNS

 

  • We do not offer returns, only exchanges if products arrive damaged.